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All orders are sent via Australia Post's Regular Service and take 2-5 business days to arrive after dispatch.
All orders placed before 1pm AEST are processed the next business day. Once your order is dispatched you will receive shipping confirmation and tracking details.
International Courier (DHL's Global Mail)
All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Salt & Soda Design is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it. For more information on whether you will have to pay an import tax or not, please contact your local customs office.
Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time
All orders placed before 1pm AEST are dispatched the next business day, this includes orders sent with our Express Courier service. Please Note: During busy periods or within 5 days of a new collection launch or sale, there may be some delays. Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at firstname.lastname@example.org. Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and public holidays are processed the next business day.
All customers are responsible for customs/import duties & taxes. Salt &; Soda are legally required to declare the full value paid on shipments and must include an invoice for customs should they require it. We recommend contacting your local customs office for further information.