Sorry to hear your purchase wasn’t perfect for you.
Full Priced Items or Full Priced Items Purchased With Promotional Code (for example INFLUENCER10) or where sitewide discount is automatically applied to full priced items at checkout are eligible for exchange only.
Sale or Discounted Items are deemed final sale and are NOT ELIGIBLE for return or exchange.
In the unlikely event of a manufacturing fault, we will gladly replace or refund items if they are defected or damaged. To enquire about returning a faulty item please contact hello@saltandsodadesign.com.au with a description of the fault and image for our review and we will gladly assist in resolving this for you.
We’d love you to return your item by reusing the compostable mailer you received your order in. Just turn inside out, pop your item back in, and post back to us as per our returns page - we will take care of the rest.
We endeavour to process exchanges as quickly as possible, however, please allow up to 5 business days to be processed. Once we receive and check your item, we will issue your exchange.