Please ensure you sign up to our mailing list. Your discount code will automatically pop up on the screen following entry of your details. The discount code also arrives via email - due to this being an automated email, it can sometimes take a few minutes to deliver to your account. It may also sometime appear in your junk/spam folder or a folder assigned to receive promotions. If you are still unable to locate your code, please email us firstname.lastname@example.org.
Our sizing is specific to each garment. We have provided a guide in the description of each piece for you to refer to. Should you have any further questions, please use our live chat or email email@example.com to ask.
Chels ~ S-M & is a size 6-8 & 165cm tall.
Belle ~ S-M & is a size 10-12 & 169cm tall.
Paige ~ M-L & is a size 12-14 & 170cm tall.
Sally ~ S-M & is a size 6-8 & 168cm tall.
Nell ~ M-L & is a size 14-16 & 168cm tall.
Jo ~ L-XL & is a size 16-18 & 174cm tall.
If you have any specific questions re the girls & sizing - don't hesitate to reach out ~ we are more than happy to help.
Every 'Hump Day' ~ Wednesday ~ we will share a different style that will be reduced to HALF PRICE
VIP's will be notified at 7am + the style will be shared via social media & email at 8am
Use code HUMPDAY at the checkout to apply the half price discount
Discounted price ends midnight
Be sure to check in every Wednesday to discover the discounted style + be quick to secure your size [at half price, they will not last long!]
We suggest to register your interest by signing up to be notified when the sell out style returns. Some styles we cannot get enough of (YAY - you love) however if you sign up - you will be the first to know when they are back!
Alternatively, contact the girls on firstname.lastname@example.org or via our live chat online to ask if your fave style will be restocked & an estimated time of arrival.
Absolutely ~ Want to spoil someone special? And not quite sure which piece to choose?
Gift cards are delivered by EMAIL, can be forwarded or printed, and contain instructions on how to redeem at checkout.
Gift Cards purchased online are valid exclusively for use through the saltadsodadesign.com.au website.
No processing fees (yuck!) and a lengthy 24 months expiration from the date of purchase (yay!).
If you have any queries, do not hesitate to get in touch via email@example.com
Click the Gift Card on your email link.
This will take you to an image representing a present - in the middle of the image is a small white box with a code. This is the code to enter at the discount/checkout box when purchasing your next item.
Missed out on a now sold out style? Here's your second chance.
OR perhaps we didn't offer your size?! Don't worry ~ we have got you covered.
Order now & your goodies will be dispatched within 4 weeks from purchase date.
Made with ♡ just for you.
FYI: If you purchase with any other in stock products ~ unless otherwise specified they will be sent out together once your made to order purchase is ready. If you would prefer them to be sent out separately, we would suggest purchasing them separately.
Email confirmation of purchase is sent immediately following placement of order & an additional email will be received at time of dispatch. At times, the emails may get sent to allocated folders such as promotions, spam or junk. Please check these folders if you do not hear from us within 2 business days. Before submitting your order, please carefully review your contact details.
Any order placed before 1pm (AEST) will be processed the following business day for dispatch. All orders are shipped from Drysdale, Victoria. for further details visit our shipping information.
Sorry to hear your purchase wasn’t perfect for you.
Love your Salt & Soda purchase or simply read the options stated on the 'Invoice + Returns Form' you received with your order & post both form and return back to us within 14 days of receiving, for a refund.
Please note: We do not accept returns on sale items.
We’d love you to return your item by reusing the compostable mailer you received your order in. Just turn inside out, pop your item back in, and post back to us as per our returns page - we will take care of the rest.
We endeavour to process returns as quickly as possible, however, please allow up to 5 business days to be processed.Once we receive and check your item we will issue your request for a refund.
Please check your tracking number of the return parcel to check its whereabouts before getting in contact with us. The girls are prompt in issuing store credits for any returns so keep a look out in your inbox for your e-gift card. If you have any other questions don't hesitate to get into contact with us via LETS CHAT or LIVE CHAT.
On your email there will be a button to click gift card. An image of a gift card will pop up - in the centre of this a code will appear. This is the code to enter into the discount/gift card box at the checkout. If your original e-gift card email has gone walk-a-bouts - don't fret we can always resend this to you. Get in touch with the girls and they can help you out.
To enquire about returning a faulty item please contact firstname.lastname@example.org with a description of the fault and image for our review and we will gladly assist in resolving this for you.
Shipping within Australia:
Free standard shipping for orders over $150.
Flat rate shipping $5 (5-7 working days)
Flat rate express shipping $10 (1-3 working days)
Free int shipping for orders over $250.
Flat rate int shipping $20 AUD.
Please visit the stockist page for a full list of where to find Salt + Soda in store.
We proudly promote ethical trading practices with a focus on families not factories. We strongly believe in a movement away from mass production and strive to provide a product and service that considers both quality and sustainability.
Four beautiful families carefully craft our designs, lovingly specialising in pattern making, fabric dying and manufacturing. A strong relationship has been forged through countless visits to their Indonesian homelands to create our pieces side by side.
We are sorry the pop ups are getting in the way of you viewing our website. We don’t want to be annoying - we create these pop ups so you can gain access to a special discount code on your first purchase & also, if you have any questions we are right here to help - yay! We have consciously created them to not pop up again once you exit out of them the first time - we hope this helps.
Afterpay is a payment option for Australian customers to purchase their items with the payment split into 4 equal payments over 2 week instalments. Your payment schedule will be provided to you at time of purchase. For a full list of T&Cs, visit Afterpay.
If you have any other further questions please don't hesitate to get in touch with us via the let's chat page or live chat (for a little more pronto answer!).
Salt + Soda is family owned & operated by mother & daughter team, Jo & Belle.
All of our collections are curated from our Head Office in our beautiful beachside home of Ocean Grove, Melbourne, Australia. We adore the salt air & sunshine lifestyle.
Our dedicated teams of makers lovingly handcraft small batches of our Salt + Soda designs in Bali, Indonesia.
Absolutely we do!
All orders over $250 AUD are eligible for free express shipping (5-10 working days).
Flat rate express shipping $20 AUD for all other purchases.
Once orders are dispatched, you will receive a shipping email & SMS with your tracking details.
Be sure to check your junk mail – it does like to hide in there occasionally.
Please get in touch via the 'Let's Chat' page or live chat if you require any further assistance.
We will happily refund any full priced items.
Your purchase is also eligible for refund when sign up or influencer promotion code is used at checkout.
We do not accept returns on any SALE items or HALF PRICE HUMP DAY items or where a sale based discount code (for example FLASHSALE) has been used.
Yes. The goods are your responsibility until they reach our office. Please be sure to take note of your return tracking number prior to posting back to us.
No. For hygiene reasons we are unable to accept these items back for return.
Unfortunately not – only one code is able to be redeemed per transaction.
If there is an error with your order we are happy to change if the item/s have not been dispatched. Please contact us via the 'Let's Chat' page or live chat to discuss.