FAQ

Our sizing is specific to each garment. We have provided a guide in the description of each piece for you to refer to. Should you have any further questions, please use our live chat or email hello@saltandsodadesign.com.au to ask.

Chels ~ S-M & is a size 6-8 & 165cm tall.

Belle ~ S-M & is a size 10-12 & 169cm tall.

Paige ~ M-L & is a size 12-14 & 170cm tall.

Sally ~ S-M & is a size 6-8 & 168cm tall.

Nell ~ M-L & is a size 14-16 & 168cm tall.

Jo ~ L-XL & is a size 16-18 & 174cm tall.

If you have any specific questions re the girls & sizing - don't hesitate to reach out ~ we are more than happy to help.


Please ensure you sign up to our mailing list. Your discount code will automatically pop up on the screen following entry of your details. The discount code also arrives via email - due to this being an automated email, it can sometimes take a few minutes to deliver to your account. It may also sometime appear in your junk/spam folder or a folder assigned to receive promotions. If you are still unable to locate your code, please email us hello@saltandsodadesign.com.au.

We suggest to register your interest by signing up to be notified when the sell out style returns. Some styles we can not get enough of (YAY - you love) however if you sign up - you will be the first to know when they are back! 

Alternatively, contact the girls on hello@saltandsodadesign.com.au or via our live chat online to ask if your fave style will be restocked & an estimated time of arrival. 

Absolutely ~ Want to spoil someone special? And not quite sure which piece to choose?

We have just the answer ♡

Give them the gift of choice with a Salt & Soda Gift Card.

Gift cards are delivered by EMAIL, can be forwarded or printed, and contain instructions on how to redeem at checkout.

Gift Cards purchased online are valid exclusively for use through the saltadsodadesign.com.au website.

No processing fees (yuck!) and a lengthy 24 months expiration from the date of purchase (yay!). 

If you have any queries, do not hesitate to get in touch via hello@saltandsodadesign.com.au

Click the gift card on your email link.

This will take you to an image representing a present - in the middle of the image is a small white box with a code. This is the code to enter at the discount/checkout box when purchasing your next item. 

Missed out on a now sold out style? Here's your second chance. 
OR perhaps we didn't offer your size?! Don't worry ~ we have got you covered.
Order now & your goodies will be dispatched within 4 weeks from purchase date. 
Made with ♡ just for you. 
FYI: If you purchase with any other in stock products ~ unless otherwise specified they will be sent out together once your made to order purchase is ready. If you would prefer them to be sent out separately ~ we would suggest purchasing them separately. 

Email confirmation of purchase is sent immediately following placement of order & an additional email will be received at time of dispatch. At times, the emails may get sent to allocated folders such as promotions, spam or junk. Please check these folders if you do not hear from us within 2 business days. Before submitting your order, please carefully review your contact details.

Any order placed before 1pm (AEST) will be processed the following business day for dispatch. All orders are shipped from Drysdale, Victoria. for further details visit our shipping information.

Sorry to hear your purchase wasn’t perfect for you. Please follow the instructions of how to return your purchase on your return slip which came with your goodies. Complete the form & send back with the items you wish to return. We’d love you to return your item by reusing the compostable mailer you received your order in. Just turn inside out, pop your item back in, and post back to us as per our returns page - we will take care of the rest. Once your goodies reach us we will issue your store credit via an e-gift card.

Please check your tracking number of the return parcel to check its whereabouts before getting in contact with us. The girls are prompt in issuing store credits for any returns so keep a look out in your inbox for your e-gift card. If you have any other questions don't hesitate to get into contact with us via LETS CHAT or LIVE CHAT.


On your email there will be a button to click gift card. An image of a gift card will pop up - in the centre of this a code will appear. This is the code to enter into the discount/gift card box at the checkout. If your original e-gift card email has gone walk-a-bouts - don't fret we can always resend this to you. Get in touch with the girls and they can help you out. 

To enquire about returning a faulty item please contact hello@saltandsodadesign.com.au with a description of the fault and image for our review and we will gladly assist in resolving this for you.

Shipping within Australia:

Free standard shipping for orders over $1500.

Standard shipping $9.95 (2-5 working days)

Express shipping $13.95 (1-3 working days)

International Shipping: Flat rate of $19.95 AUD.

Please visit the stockist page for a full list of where to find Salt & Soda in store.

We proudly promote ethical trading practices with a focus on families not factories. We strongly believe in a movement away from mass production and strive to provide a product and service that considers both quality and sustainability. Four beautiful families carefully craft our designs, lovingly specialising in pattern making, fabric dying and manufacturing. A strong relationship has been forged through countless visits to their Indonesian homelands to create our pieces side by side.

We are sorry the pop ups are getting in the way of you viewing our website. We don’t want to be annoying - we create these pop ups so you can gain access to a special discount code on your first purchase & also, if you have any questions we are right here to help - yay! We have consciously created them to not pop up again once you exit out of them the first time - we hope this helps.

Afterpay is a payment option for Australian customers to purchase their items with the payment split into 4 equal payments over 2 week instalments. Your payment schedule will be provided to you at time of purchase. For a full list of T&Cs, visit Afterpay.

If you have any other further questions please don't hesitate to get in touch with us via the let's chat page or live chat (for a little more pronto answer!).